Privacy Policy

1. Introduction

Welcome to dotcom.rodeo ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Name, email address, and password when you create an account.
• Domain Data: Domain names, registrar credentials (encrypted), DNS records, WHOIS data, and renewal preferences you add to the platform.
• Payment Information: Billing details processed through our third-party payment processor. We do not store full credit card numbers.
• Usage Data: Log data, device information, browser type, IP address, and pages visited.
• Communications: Information you provide when contacting support or providing feedback.

3. How We Use Your Information

• Provide, maintain, and improve our domain management services.
• Send domain expiration alerts, renewal reminders, and service notifications.
• Process transactions and manage your account.
• Analyze usage patterns to enhance user experience.
• Detect, prevent, and address technical issues or security threats.
• Comply with legal obligations.

4. Data Sharing & Third Parties

We do not sell your personal information. We may share data with:

• Service Providers: Hosting, analytics, email delivery, and payment processing partners who assist in operating our platform.
• Registrar APIs: When you connect a registrar account, we transmit necessary credentials (encrypted) to sync your domain data.
• Legal Requirements: When required by law, regulation, or valid legal process.

5. Data Security

We implement industry-standard security measures including encryption at rest and in transit, secure credential storage, regular security audits, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time through your account settings or by contacting us.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data.
• Object to or restrict certain processing.
• Data portability: receive your data in a structured format.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with a supervisory authority.

8. Cookies & Analytics

We use essential cookies to maintain your session and preferences. On our public-facing pages (such as the landing page), we use PostHog analytics to understand how visitors interact with our site. Analytics tracking is:

• Only active on public pages. No tracking occurs within the authenticated application.
• Subject to your consent. You can accept or decline analytics cookies via the banner shown on your first visit.
• Anonymous. We do not link analytics data to your user account.

You can change your cookie preferences at any time by clearing your browser's local storage for this site. You can also manage cookies through your browser settings.

9. Children's Privacy

Our service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@dotcom.rodeo.